The Iridium Spa Mauritius makes it easy to schedule your spa appointments 7 days a week. Our knowledgeable Iridium Spa coordinators are standing by to answer questions and recommend signature Rituals and Treatments. Whatever your pampering pleasure, your wish is our command!
IRIDIUM SPA APPOINTMENTS
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IRIDIUM SPA HOURS
Monday to Sunday 08.30am to 7.30pm
A spa is where we seek tranquillity, peace and serenity. Kindly silence your mobile phone when you arrive at the spa.
Please respect other guests’ right to privacy.
BOOKING & CANCELLATION POLICIES
Kindly book all treatments in advance to ensure availability of your choice of service and time.
Valid Credit Card information is required for all of our bookings.
Should you wish to reschedule or cancel your booking, we require 4 hours.
No show or cancellation within 4 hours will incur a 50% charge to either your credit card or your room account.
PRIVATE SPA CONSULTATIONS
If you would like a tailor-made treatment plan during your stay, private spa consultations are available by appointment. Spa management will assist you with booking the treatments best suited for your needs. Consultations are complimentary. Please call reception to book your private spa consultation.
There are ample changing facilities in our spa, where bathrobes, slippers, and disposables are provided for added comfort.
PLEASE NOTE THAT NUDITY IS NOT TOLERATED UNDER ANY CIRCUMSTANCES.
SWIMSUITS AND/OR SHORTS MUST BE WORN TO USE JACUZZI, STEAM, SAUNA.
We recommend that you arrive at our Spa reception 15 minutes prior to your first scheduled appointment. This will allow us time to discuss your requirements and give you the chance to take advantage of our complimentary facilities (steam, sauna, Jacuzzi and relaxation area) to get into the mood before your treatment.
Please note, late arrivals will not receive an extension of scheduled treatment if we have other guests scheduled directly after your appointment.
Please advise us while making your reservation as well as when you arrive at the spa of any health, skin or food allergies, injuries or health conditions that could disturb your experience.
VALUABLE LOSS OR DAMAGE
Iridium Spa and the hotel are not responsible for any loss or damage to your valuables.
We advise you to use our in-room safe if you are residing with us.
SPA GIFT VOUCHER
Iridium Spa gift certificates make the perfect gift for special occasions, loved ones, friends, Co-workers, employees, clients, and anyone else with whom you would like to share the Iridium Spa experience. Gift Certificates can be purchased for the treatment of your choice and are valid for one year.
All returns will be accepted for exchange within 48 hours of purchase if presented unopened with the original packaging and original receipt.
NO CREDIT CARD OR CASH REFUNDS WILL BE ISSUED.
SPA RETAIL AREA
Our retail area offers a wide selection of products. To continue your spa experience at home, please ask our trained reception staff or therapists for consultation on what will be suitable for your skin type
You must be 16 years old and above to access or use the spa facilities and treatments.
ACCIDENTS OR INJURIES
Iridium Spa & The St. Regis Mauritius is not liable for any accidents or injuries that might happen during your visit.
ALCOHOL & CIGARETTES
The use of alcohol and cigarettes are not permitted while you are in spa premises.